Privacy Policy

Effective Date: [Insert Date]

1. Introduction

• Welcome to Eternal Orthopaedics. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

• Personal Identifiers: Name, contact details (email, phone), address.

• Medical Data: Health conditions, medical history, treatment plans, diagnostic images.

• Appointment Info: Date, time, and reason for visits.

• Communications: Messages or inquiries you send us.

3. Methods of Collection

• Directly from You: When you book appointments, fill forms, or communicate with us.

• Automatically: Through website interactions, analytics (e.g., pages visited, clicks, IP address).

4. Purpose of Use

• Provide Medical Care: Consultation, diagnosis, treatment.

• Appointments & Follow-ups: Scheduling, reminders, post-care guidance.

• Administrative Tasks: Billing, insurance processing, internal records.

• Improving Services: Statistical analysis and quality control.

• Legal Obligations: Compliance with healthcare regulations.

5. Data Sharing

• With Medical Staff: Only as necessary for your care.

• Third Parties: Insurance providers, labs, other specialists—only with your consent or as required by law.

• Legal Compliance: Authorities, if lawfully mandated.

• Anonymized Analytics: We may use anonymized data for research or reporting, ensuring you’re unidentifiable.

6. Data Retention

• We retain data for the duration necessary to provide care, meet legal requirements, and manage records—generally several years after your last interaction.

7. Data Security

• Protected via physical security, secure servers, and access controls.

• Staff receive training and follow confidentiality protocols.

8. Your Rights

• Access: Request copies of your personal or medical info.

• Correction: Ask for data updates or corrections.

• Deletion: Request deletion where legally permissible.

• Objection: Where permitted, object to certain data uses (e.g., marketing).

9. Use of Cookies & Tracking

• We use cookies/analytics to understand site usage and improve user experience. You can configure your browser to limit or block cookies.

10. Children’s Privacy

• Our services are not intended for children under 18. Parental consent required where applicable under law.

11. Policy Updates

• Privacy Policy may be updated. Changes will be posted on our website with the effective date.

12. Contact

• Questions? Contact us:

  • Email: eternalortho@gmail.com

  • Phone: +91-88823 39070

  • Address: Basement, Villa B1/01, Palm Groove Villa, Ardee City, Sector 52, Gurugram-122011, Haryana.